Correspondence

This section displays all correspondence generated from NTScript and addressed to the practitioner.

Practitioners can view correspondence uploaded to their profile or addressed to them in relation to Approvals and QOTP episodes, plus general correspondence. For each line entry in Correspondence, a flag Read or Unread is displayed.

You can click the Mark all as Read button at the top of the correspondence grid to mark all correspondence as read.

Only the primary prescriber can view correspondence related to a Patient Class Approval.

Search and view correspondence

From the navigation menu, select Correspondence.

Correspondence for this practitioner is displayed in the grid in reverse chronological order.
Select calendar to display all the date filtering options.

By default, the filter is set to display correspondence added in the last 90 days.
For each line entry in Correspondence, a Read or Unread flag is displayed. You can click the Mark all as Read button at the top of the correspondence grid to mark all correspondence as read.
(If required) Apply additional filters to each column header. You can:
- Click the calendar icon () at the top of a date column to filter on a single date.
- Click the drop down arrow () at the top of the Source column to filter by Inbound, Outbound or HP. By default, all are displayed.
- Click the drop down arrow () at the top of the Sender / recipient column to filter by a sender or recipient. By default, all are displayed.
- Click the drop down arrow () at the top of the Read column and select Unread to display only unread items. By default, all are displayed.
- Type free text in any column header with a magnifying glass (). For example, you could filter on Filename if you were looking for correspondence related to a particular approval number. Refer to the example below.
- Remove a filter—click on the cross ().
Example - Filter by Approval Number

Type "2630" in the search box.
(If required) Sort the data by clicking on a column header. Click again to sort in the reverse direction.
Select a row to open the attached document (and download it).

Column	Details
Date of document	For letters, displays the date the letter was created.
Date added	For all correspondence, displays the date the item was added.
Type	Displays the type of correspondence.
Source	Inbound - Received by NT Health. Outbound - Initiated by NT Health.
Sender / recipient	Categories of individuals or organisations that are senders (Outbound) or recipients (Inbound) of correspondence.
Filename	The filename of the correspondence item. Click to view or download.
File extension	The file type of the correspondence item.
Read	Read or unread.

Download a correspondence document

Select any item of correspondence in the list to view (or download) the document.

Depending on your browser settings, the document may open in a new tab.